Transform Sales & Service Operations with Agentforce
Empower your sales and customer service team and revolutionize client interactions with Agentforce by Salesforce. This AI-driven solution seamlessly integrates omnichannel support, intelligent case routing, and real-time analytics to streamline operations and deliver exceptional customer experiences. Designed to meet evolving expectations, Agentforce enhances productivity, reduces costs, and scales effortlessly to match your business needs. Discover the unified platform that transforms sales and customer service into a competitive advantage.
Why Choose Agentforce?
Designed to operate autonomously, an Agentforce agent delivers constant, specialized support to employees or customers, using its business knowledge to carry out tasks aligned with its specific role.
Role
Data
Actions
Guardrails
Channels
Overview of Agentforce Capabilities
Multi-channel Engagement
AI-Powered Case Routing
Real-Time Sentiment Analysis
Automated Workflows
Dynamic Knowledge Base
Dynamics NAV Support
Scalability & Flexibility
How Does Agentforce Deliver Value to Our Clients?
Built to Integrate with Salesforce Tools
Sales Cloud Alignment
Service Cloud Integration
Marketing Cloud Synergy
Tableau Integration
Einstein AI
MuleSoft
How Does Agentforce Deliver Value to Our Clients?
Native Salesforce Integration
AI and Predictive Insights
Scalability
Customization
Future-Ready
Agentforce: Pre-Built Capabilities, Streamlined Operations
01
Agentforce Service Agent
02
Agentforce SDR
03
Agentforce Sales Coach
04
Agentforce Personal Shopper